Terms of Service (Innolope)

Last Updated: December 23, 2025

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Innolope LLC ("Innolope," "we," "us," or "our") governing your access to and use of Innolope, our white noise and productivity timer application, including all web and mobile versions of the application (collectively, the "App" or "Service"). By creating an account, downloading the App, or using any features of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated into these Terms by reference.

If you do not agree to these Terms in their entirety, you must not access or use the Service. Your agreement to these Terms creates a legally enforceable contract between you and Innolope, and your use of the Service constitutes your acceptance of these Terms. We recommend that you print or save a copy of these Terms for your records, as they contain important information about your legal rights, remedies, and obligations.

You must be at least thirteen (13) years old to create an account and use the Service. If you are between thirteen (13) and eighteen (18) years old, you represent that you have obtained permission from your parent or legal guardian to use the Service, and your parent or guardian agrees to be bound by these Terms on your behalf. If you are using the Service on behalf of an organization, company, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" in these Terms will refer to both you as an individual and the entity you represent.

By accessing or using the Service, you also represent and warrant that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties. Your access to and use of the Service is also subject to all applicable local, state, national, and international laws and regulations.

2. Description of Services

Innolope is a productivity and focus application designed to help you concentrate on your work, study, or creative activities through a combination of ambient soundscapes and structured timing tools. The Service provides you with the following core features, which may be accessed through our web application, mobile applications for iOS and Android devices, or desktop applications where available.

White Noise and Ambient Sounds: The Service offers a curated library of high-quality ambient soundscapes, including but not limited to white noise, brown noise, pink noise, nature sounds such as rainfall and ocean waves, environmental ambiences such as coffee shop atmospheres and library sounds, and other audio content designed to promote concentration and relaxation. These sounds are carefully selected and optimized to provide consistent, non-distracting audio that can mask environmental noise and help you maintain focus during work or study sessions.

Productivity Timers: Innolope includes flexible timing tools that allow you to structure your work sessions using various productivity methodologies. You can create custom timer configurations with specified work durations and break intervals, use pre-configured timer templates based on popular techniques such as the Pomodoro Technique or similar time management methods, track the number of completed focus sessions, and receive notifications when timers complete to help you maintain awareness of your schedule without constant clock-watching.

Personalization and Settings: The Service allows you to customize your experience according to your preferences and working style. You can create and save custom sound combinations by layering multiple ambient sounds at different volume levels, adjust individual sound volumes to create your ideal acoustic environment, configure timer durations and break intervals that align with your personal productivity patterns, select visual themes and display options that suit your aesthetic preferences, and synchronize your settings across multiple devices when you are logged into your account.

We continuously work to improve and expand the Service by adding new sounds, features, and capabilities based on user feedback and technological advancements. We may introduce additional features such as advanced mixing capabilities for creating complex soundscapes, integration with other productivity tools and services, enhanced analytics to help you understand your focus patterns, collaborative features for teams or study groups, and other tools designed to support your productivity and well-being. We reserve the right to add, modify, update, or remove features of the Service at any time, with or without notice, though we will make reasonable efforts to communicate significant changes that may affect your use of the Service.

Some features may be designated as experimental or beta features, which are provided for testing and feedback purposes. These features may be less stable than the core Service, may not function as expected, and may be modified or discontinued without notice. Your use of experimental features is at your own risk, and we appreciate your feedback to help us improve these features before making them generally available.

The Service is provided for personal, non-commercial use to support your productivity, focus, and well-being. While we strive to make Innolope as helpful and reliable as possible, the Service is a productivity tool and aid, not a medical device or therapeutic treatment. The Service is not intended to diagnose, treat, cure, or prevent any medical or psychological condition, and it should not be used as a substitute for professional medical advice, diagnosis, or treatment. If you have concerns about your concentration, sleep patterns, mental health, or any other health-related issues, you should consult with a qualified healthcare professional.

3. Accounts and Registration

To access most features of the Service, you must create a user account by providing certain information during the registration process. Creating an account allows you to save your preferences, synchronize settings across devices, and access your personalized configurations whenever you use Innolope on any supported platform.

3.1 Account Creation and Information

When you create an account, you agree to provide accurate, current, and complete information as requested in the registration form. Specifically, you will be asked to provide your full name and a valid email address that you regularly access. Your email address will serve as your unique account identifier and will be used for authentication, password recovery, and important communications regarding your account and the Service. You will also create a password that meets our security requirements, which typically include a minimum length and complexity standards designed to protect your account from unauthorized access.

You are solely responsible for maintaining the accuracy of your account information. If your email address changes or any other information becomes outdated, you must update it promptly through your account settings to ensure that you continue to receive important communications and can access your account without interruption. Providing false, inaccurate, or misleading information, or impersonating another person or entity, violates these Terms and may result in immediate termination of your account.

3.2 Account Security and Credentials

You are entirely responsible for maintaining the security and confidentiality of your account credentials, including your password and any authentication factors you have enabled. You must not share your account credentials with anyone else, as you are responsible for all activities that occur under your account, whether or not you authorized those activities. This responsibility includes any content created, settings changed, or actions taken by anyone who accesses your account using your credentials.

You agree to immediately notify us at [email protected] if you become aware of any unauthorized use of your account, any unauthorized access to your password, or any other breach of security. You also agree to ensure that you completely log out of your account at the end of each session when using shared or public computers to prevent unauthorized access. We recommend using a strong, unique password that you do not use for any other service, and we strongly encourage you to enable multi-factor authentication if that feature becomes available for your account.

Despite our security measures and your own precautions, if unauthorized access to your account occurs due to factors beyond your control and not resulting from your negligence, you should contact us immediately so we can take appropriate action to secure your account. However, you may be held responsible for losses incurred by Innolope or other users due to unauthorized use of your account if that use resulted from your failure to maintain reasonable security measures.

3.3 Account Restrictions and Obligations

Each account is for individual use by a single person. You may not share your account with multiple people, and you may not create multiple accounts for yourself to circumvent any limitations or restrictions. If you wish to provide access to Innolope for multiple family members or household members, each person should create their own individual account. Organizations, teams, or groups wishing to provide Innolope access to multiple users should contact us to discuss appropriate licensing arrangements.

You agree not to use your account for any unlawful purpose or in any way that violates these Terms or infringes upon the rights of others. You agree not to attempt to gain unauthorized access to any portion of the Service, other users' accounts, or any systems or networks connected to the Service through hacking, password mining, or any other means. You agree not to use any automated means, including bots, scripts, or scrapers, to access the Service in ways not intended by its normal functionality.

4. Acceptable Use and Prohibited Conduct

Your use of the Service must comply with these Terms and all applicable laws and regulations. To ensure that Innolope remains a positive and functional service for all users, we prohibit certain activities and behaviors. By using the Service, you agree that you will not engage in any of the following prohibited activities.

You may not use the Service for any unlawful purpose or in violation of any local, state, national, or international law or regulation, including but not limited to laws governing intellectual property, data protection and privacy, export control, and obscenity. You may not use the Service to infringe upon or violate the intellectual property rights, privacy rights, publicity rights, or other legal rights of Innolope or any third party. This includes but is not limited to unauthorized use of copyrighted content, trademarks, trade secrets, or patented materials.

You may not attempt to gain unauthorized access to any portion of the Service, any other user accounts, our servers, or any systems or networks connected to the Service through any means, including hacking, password mining, or any other illegitimate means. You may not probe, scan, or test the vulnerability of the Service or any network connected to the Service, nor breach any security or authentication measures. You may not reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service or any component thereof, except to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

You may not interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies, or regulations of networks connected to the Service. You may not use the Service in any manner that could disable, overburden, damage, or impair the Service or interfere with any other user's enjoyment of the Service. You may not attempt to gain unauthorized access to any data, accounts, or systems through any means, including the use of spiders, robots, scrapers, or other automated tools to access the Service for any purpose without our express written permission.

You may not collect, harvest, or store personal information about other users without their explicit consent. You may not use the Service to transmit, distribute, or store material that contains viruses, malware, spyware, or any other malicious code or harmful computer programs. You may not use the Service to send unsolicited communications, spam, or any form of harassment to other users. You may not impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.

You may not modify, adapt, translate, or create derivative works based on the Service or any content provided through the Service, except as expressly permitted by these Terms. You may not remove, obscure, or alter any proprietary rights notices, including copyright, trademark, or patent notices, that appear on or in the Service. You may not use the Service to compete with Innolope or develop a competing product or service.

We reserve the right to investigate any suspected violations of these Terms or illegal or inappropriate use of the Service. We may take any action we deem appropriate in response to violations, including but not limited to issuing warnings, suspending or terminating accounts, removing content, reporting activities to law enforcement authorities, and seeking legal remedies. We may also cooperate with law enforcement authorities in investigating suspected criminal violations.

5. Optional Support Payments

Innolope is provided as a free application that you can use without any payment obligation. However, we offer you the option to support the continued development and maintenance of the Service through voluntary support payments. These payments are entirely optional and do not provide access to any premium features, exclusive content, or preferential treatment. All features of Innolope are available to all users regardless of whether they have made support payments.

5.1 Voluntary Nature of Payments

Support payments are purely voluntary contributions that help us cover the costs of operating the Service, including server infrastructure, development resources, and ongoing maintenance and improvements. By making a support payment, you are choosing to financially support the Innolope project because you find value in the Service and wish to contribute to its continued availability and development. You are not purchasing any goods or services beyond the general features of Innolope that are available to all users.

We deeply appreciate users who choose to support Innolope financially, and while support payments do not unlock additional features, they do help ensure that we can continue to provide and improve the Service for everyone. Your support enables us to invest in better infrastructure, add new sounds and features, and dedicate more resources to making Innolope the best productivity tool it can be.

5.2 Payment Processing

All payment processing is handled securely by Stripe, Inc., a third-party payment processor that complies with the Payment Card Industry Data Security Standard (PCI DSS). When you choose to make a support payment, you will be redirected to Stripe's secure payment interface, where you will enter your payment information directly with Stripe. Your payment card details, including card numbers, expiration dates, and security codes, are transmitted directly to Stripe and are never transmitted to or stored by Innolope.

By making a payment through Stripe, you agree to Stripe's Terms of Service and Privacy Policy, which govern how Stripe processes your payment information. Stripe will provide us with confirmation that your payment was successfully processed, along with limited transaction information such as the payment amount and transaction identifier, but will not provide us with your complete payment card details.

5.3 Payment Amounts and Currency

You may choose the amount you wish to contribute as a support payment. Support payments are one-time contributions and are not recurring subscriptions. If you wish to provide ongoing support, you may make additional payments at any time through the payment interface. All payments are processed in U.S. Dollars (USD) unless otherwise specified at the time of payment. Exchange rates for payments made in currencies other than U.S. Dollars are determined by Stripe and your financial institution.

5.4 No Refunds

Because support payments are voluntary contributions rather than purchases of goods or services, they are generally non-refundable. Once you have made a payment, we consider it a completed contribution to support the Service. However, if you believe that a payment was made in error, was unauthorized, or if there were technical issues with the payment process, please contact us at [email protected] within seven (7) days of the payment, and we will review your request in good faith. We reserve the right to issue refunds on a case-by-case basis at our sole discretion.

5.5 Taxes and Receipts

You are responsible for determining and paying any applicable taxes, duties, or governmental assessments associated with your support payment, including sales tax, use tax, value-added tax (VAT), goods and services tax (GST), or other similar taxes. Where required by law, applicable taxes will be calculated and added to your payment at the time of transaction. Upon request, we can provide you with a receipt for your payment for your tax or record-keeping purposes. Please contact [email protected] if you need a receipt or have questions about tax treatment of your payment.

6. Intellectual Property Rights

The Service and all of its contents, features, functionality, and materials are owned by Innolope LLC, our licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. These Terms grant you a limited license to use the Service, but they do not transfer any ownership rights to you.

6.1 Innolope's Intellectual Property

All aspects of the Service, including but not limited to the software code, algorithms, user interface design, visual design elements and graphics, audio content including all sounds and music provided through the Service, text, images, logos, and trademarks, database structures and organizational methods, and documentation and help materials, are owned by or licensed to Innolope and are protected by intellectual property laws. The Innolope name, logo, and all related names, design marks, and slogans are trademarks or service marks of Innolope LLC. You may not use any of Innolope's trademarks, service marks, trade names, or logos without our prior written consent.

The audio content provided through the Service, including all white noise, ambient sounds, nature sounds, and other audio recordings, is either created by Innolope, licensed from third-party content creators, or used under appropriate licenses that permit their inclusion in the Service. This audio content is protected by copyright and may not be extracted, downloaded for use outside the Service, redistributed, or used for any purpose other than personal listening through the Innolope application as intended by the Service's normal functionality.

6.2 Limited License to Use the Service

Subject to your compliance with these Terms, Innolope grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, non-commercial use. This license permits you to access the Service through supported web browsers and mobile applications, listen to audio content provided through the Service for your personal focus and productivity purposes, use the timer and productivity features as intended by the Service, and customize your settings and preferences within the functionality provided by the Service.

This license does not permit you to download, copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any content or materials from the Service except as expressly permitted by the Service's intended functionality. You may not modify, create derivative works from, reverse engineer, decompile, or disassemble the Service or any portion thereof. You may not remove, alter, or obscure any copyright, trademark, or other proprietary rights notices incorporated in or accompanying the Service.

This license is personal to you and may not be assigned or transferred to any other person or entity. The license will automatically terminate if you violate any of these Terms. Upon termination, you must immediately cease all use of the Service and, if applicable, delete any copies of the Service from your devices.

6.3 Your Content and Preferences

While the Service is primarily designed to deliver content to you rather than collect content from you, you retain ownership of any information you provide to the Service, such as your account information, custom timer configurations, sound preferences and combinations, and any other settings or data you input into the Service. By using the Service, you grant Innolope a limited license to use, store, and process this information solely for the purpose of providing the Service to you, maintaining and improving the Service, and as described in our Privacy Policy.

We do not claim ownership of your personal configurations and preferences. You may export or delete your custom settings at any time through your account settings, and upon deletion of your account, we will delete your personal information in accordance with our Privacy Policy and applicable law.

6.4 Feedback and Suggestions

We welcome and appreciate feedback, comments, and suggestions for improvements to the Service. If you provide us with any feedback, suggestions, ideas, or other input regarding the Service, whether through email, support tickets, surveys, or any other means (collectively, "Feedback"), you acknowledge and agree that such Feedback is provided voluntarily and that we may use this Feedback without any obligation to you.

By providing Feedback, you grant Innolope a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Feedback in any media or format now known or later developed, without any compensation or attribution to you. You represent and warrant that you have all rights necessary to grant this license and that your Feedback does not violate any third-party rights or applicable laws.

We are not obligated to implement any Feedback you provide, and we may choose to implement, modify, or disregard Feedback at our sole discretion. Providing Feedback does not create any obligation for us to develop features, make changes, or take any particular action.

6.5 Third-Party Content and Services

The Service may include content provided by third parties, such as audio samples licensed from content creators, open-source software components licensed under various open-source licenses, or services provided by third-party providers such as Firebase and Stripe. All third-party content remains the property of its respective owners and is subject to the intellectual property rights of those owners. Your use of any third-party content is subject to any applicable terms and conditions imposed by the content owners.

Some components of the Service may be governed by open-source licenses that permit certain uses beyond those granted in these Terms. Where such licenses apply, they are provided in the application's documentation or legal notices, and nothing in these Terms is intended to limit your rights under those open-source licenses.

7. Privacy and Data Protection

Your privacy is important to us, and we are committed to protecting your personal information and being transparent about our data practices. Your use of the Service is governed by our Privacy Policy, which provides detailed information about what data we collect, how we use it, how we protect it, and your rights regarding your personal information. The Privacy Policy is incorporated into these Terms by reference and forms part of the legal agreement between you and Innolope.

7.1 Privacy Policy

Our Privacy Policy, available as a separate document, explains in detail how we collect, use, store, share, and protect information about you when you use the Service. The Privacy Policy covers important topics including the types of personal information we collect (such as your name and email address), how we use analytics data from Firebase Analytics to improve the Service, how payment information is handled by Stripe when you make optional support payments, your rights to access, correct, or delete your personal information, how we protect your information with security measures, and how long we retain different types of information.

We encourage you to read the Privacy Policy carefully to understand our privacy practices. By using the Service, you acknowledge that you have read and understood the Privacy Policy and consent to the collection, use, and sharing of your information as described therein. If you do not agree with our Privacy Policy, you should not use the Service.

7.2 Data Security

We implement reasonable technical and organizational security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest, secure authentication mechanisms, regular security assessments and updates, access controls that limit employee access to personal information, and monitoring for security threats and suspicious activity. However, please understand that no method of transmission over the internet and no method of electronic storage is completely secure, and we cannot guarantee absolute security of your information.

You also have an important role in protecting your information by maintaining the confidentiality of your account credentials, using a strong password, logging out of your account when finished using the Service on shared devices, and promptly notifying us if you become aware of any security breach or unauthorized access to your account. If we become aware of a security breach that affects your personal information, we will notify you in accordance with applicable law and take appropriate steps to address the breach.

7.3 Children's Privacy

As stated in Section 1, the Service is not intended for children under the age of thirteen (13) without parental consent. We do not knowingly collect personal information from children under thirteen without appropriate parental consent as required by the Children's Online Privacy Protection Act (COPPA) and similar laws in other jurisdictions. If you are a parent or guardian and believe that your child under the age of thirteen has provided us with personal information without your consent, please contact us immediately at [email protected], and we will take steps to delete such information from our systems.

7.4 International Data Transfers

If you are accessing the Service from outside the United States, please be aware that your information will be transferred to, stored in, and processed in the United States and possibly other countries where our service providers operate. These countries may have data protection laws that differ from the laws of your country of residence. By using the Service, you consent to the transfer of your information to the United States and other countries as described in our Privacy Policy, and you acknowledge that such information will be subject to the laws of those jurisdictions.

8. Third-Party Services and Links

The Service integrates with and may provide links to third-party services, websites, applications, or resources that are not owned, controlled, or operated by Innolope. Your use of these third-party services is subject to their own terms of service and privacy policies, and we have no control over and assume no responsibility for the content, privacy policies, practices, or services of any third parties.

8.1 Third-Party Service Providers

The Service utilizes certain third-party service providers to deliver functionality and support the operation of Innolope. These providers include Firebase, provided by Google LLC, which we use for analytics and understanding how users interact with the Service, and Stripe, Inc., which processes optional support payments on our behalf. When you use these integrated services, you are also subject to the third-party provider's terms of service and privacy policy.

Firebase collects analytics data about your use of the Service as described in our Privacy Policy and processes that data according to Google's Privacy Policy. Stripe processes payment information when you choose to make support payments and handles that information according to Stripe's Privacy Policy and Terms of Service. We carefully select service providers that maintain high standards for security and data protection, but we are not responsible for their practices or any changes they may make to their policies or services.

8.2 External Links and Resources

The Service may contain links to external websites, resources, or services that we think may be useful or interesting to you. These links are provided for your convenience and information only. When you click on a link to a third-party website or service, you leave the Innolope application and are subject to the terms and privacy policy of that third-party site. We do not endorse, control, or assume any responsibility for the content, policies, or practices of any third-party websites or services.

We do not review, monitor, or verify the accuracy, appropriateness, or completeness of content on third-party websites, and we are not responsible for any content, advertising, products, services, or other materials on or available from such websites. Your interactions with third-party websites and services, including any purchases, communications, or other dealings, are solely between you and the third party. We will not be a party to or in any way responsible for monitoring any transaction between you and third parties.

8.3 Third-Party Terms and Policies

You acknowledge and agree that your use of any third-party services is governed by the terms of service and privacy policies of those third parties, and you should review those documents before using such services. We make no representations or warranties regarding third-party services, and we disclaim all liability arising from your use of or reliance on third-party services. Third parties may change their terms, policies, or functionality at any time without notice to us or to you, and such changes may affect how those services integrate with or relate to the Innolope application.

If you have any questions, concerns, or disputes regarding third-party services, you should contact the third party directly. We cannot and will not intervene in disputes between you and third-party service providers, nor can we require third parties to address your concerns or modify their practices.

9. Disclaimers and Limitations of Warranties

Your use of the Service is at your own risk. The Service is provided to you "AS IS," "AS AVAILABLE," and "WITH ALL FAULTS," without warranties of any kind, either express or implied. To the fullest extent permissible under applicable law, Innolope, its parent company, affiliates, subsidiaries, officers, directors, employees, agents, partners, licensors, and service providers (collectively, the "Innolope Parties") disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

9.1 No Warranty of Availability or Reliability

The Innolope Parties make no warranty that the Service will meet your requirements or expectations, that the Service will be available, accessible, uninterrupted, timely, secure, or operate without errors, that any defects or errors in the Service will be corrected, that the Service will be free from viruses, malware, or other harmful components, that the results obtained from using the Service will be accurate, reliable, or complete, or that the quality of any sounds, features, information, or other material obtained through the Service will meet your expectations.

We do not warrant that the Service will function properly on all devices, operating systems, or browsers, or that it will be compatible with any particular hardware or software. Technical issues, including internet connectivity problems, device limitations, or incompatibilities with other software, may affect your ability to access or use the Service, and we are not responsible for such issues.

9.2 No Professional or Medical Advice

The Service is designed to provide ambient sounds and productivity tools to help you focus and manage your time effectively. It is not intended to provide, and should not be relied upon for, medical, therapeutic, psychological, or professional advice of any kind. The Innolope Parties make no representations or warranties that the Service will improve your productivity, concentration, mental health, sleep quality, or well-being, or that it will prevent, diagnose, treat, or cure any medical or psychological condition.

The sounds and timers provided through the Service are general-purpose productivity tools and have not been clinically tested or approved by any regulatory authority for medical or therapeutic purposes. If you have any medical conditions, including but not limited to hearing impairments, tinnitus, epilepsy, sensitivity to sounds or flashing lights, anxiety, attention disorders, or sleep disorders, you should consult with a qualified healthcare professional before using the Service. The Service should not be used as a substitute for professional medical advice, diagnosis, or treatment, and you should never disregard professional medical advice or delay seeking it because of something you have experienced while using the Service.

9.3 User Responsibility

You are solely responsible for your use of the Service and for any consequences that result from such use. You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations, that you use the Service in a safe and appropriate manner, that you set appropriate volume levels to avoid hearing damage, and that you do not rely on the Service for critical timing applications where failure could result in harm or loss. You should not use the Service in situations where distraction or failure to hear important sounds could result in danger, such as while driving, operating machinery, or in emergency situations.

9.4 User Content and Third-Party Materials

The Innolope Parties do not warrant, endorse, guarantee, or assume responsibility for any user-generated content, if any, or any content provided by third parties through the Service. Any reliance on such content is at your own risk.

9.5 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so some of the above exclusions and limitations may not apply to you. In such jurisdictions, the Innolope Parties' liability will be limited to the greatest extent permitted by applicable law.

10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Innolope Parties be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, even if any of the Innolope Parties have been advised of the possibility of such damages. This limitation applies to damages arising from or related to your use of or inability to use the Service, any interruption, suspension, or termination of the Service, any bugs, viruses, trojan horses, or other harmful code that may be transmitted to or through the Service, any errors, mistakes, or inaccuracies in content or materials available through the Service, personal injury or property damage resulting from your use of the Service, any unauthorized access to or use of our servers or any personal or financial information stored therein, any failure or delay in the Service, or any other matter relating to the Service.

10.1 Cap on Liability

To the fullest extent permitted by applicable law, the total aggregate liability of the Innolope Parties for any and all claims arising from or related to your use of the Service or these Terms, whether in contract, tort (including negligence), strict liability, or any other legal theory, shall not exceed the greater of (a) the total amount paid by you to Innolope for the Service in the three (3) months immediately preceding the event giving rise to liability, or (b) fifty United States dollars ($50.00). Because the Service is provided free of charge to most users, this means that for users who have not made any support payments, the maximum liability would be fifty dollars ($50.00).

This limitation of liability reflects the allocation of risk between you and Innolope. The Service is provided at low or no cost to users, and without this limitation of liability, we would not be able to make the Service available on these terms. You acknowledge that Innolope has offered the Service, set its prices, and entered into these Terms in reliance upon the disclaimers of warranty and limitations of liability set forth herein, and that the same form an essential basis of the bargain between you and Innolope.

10.2 Essential Purpose and Allocation of Risk

The limitations of liability and disclaimers of warranties set forth in these Terms are fundamental elements of the agreement between you and Innolope. You acknowledge and agree that we would not be able to provide the Service to you without these limitations. These limitations will apply even if any limited remedy fails of its essential purpose.

10.3 No Liability for Actions Based on Service Use

The Innolope Parties shall not be liable for any decisions, actions, or results based on your use of the Service, including but not limited to productivity decisions, time management choices, or any other actions taken based on information, features, or capabilities provided by the Service.

10.4 Jurisdictional Variations

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or have specific consumer protection laws that may provide you with additional rights, so the above limitations may not apply to you in their entirety. In such jurisdictions, the Innolope Parties' liability will be limited to the greatest extent permitted by applicable law, and you may have specific legal rights that vary depending on your jurisdiction.

10.5 No Waiver

No provision of these Terms limits our liability for death or personal injury caused by our gross negligence or willful misconduct, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

11. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Innolope Parties from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to reasonable attorneys' fees and costs) arising from or related to (a) your use of or access to the Service, including any data or content transmitted or received by you; (b) your violation of any term of these Terms, including without limitation your breach of any representation, warranty, or covenant contained herein; (c) your violation of any applicable law, regulation, or third-party right, including without limitation any copyright, trademark, privacy right, or other intellectual property or proprietary right; (d) any claim that your use of the Service caused damage to a third party; or (e) your negligence or willful misconduct in connection with the Service.

This indemnification obligation will survive the termination of these Terms and your use of the Service. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. You may not settle any claim that affects us or imposes any obligation on us without our prior written consent.

12. Term and Termination

These Terms take effect when you first access or use the Service and remain in effect until terminated by either you or us in accordance with the provisions set forth in this section.

12.1 Termination by You

You may terminate your account and stop using the Service at any time and for any reason. To terminate your account, you can use the "Delete Account" option in the account settings within the App, or you can contact our support team at [email protected] and request account deletion. Upon termination by you, your right to use the Service will cease immediately, and we will delete your account information in accordance with our Privacy Policy and the timelines described therein, typically within thirty (30) days of your deletion request.

Before terminating your account, you should export or save any data, configurations, or other information you wish to retain, as we are not obligated to provide access to such information after termination. Any custom settings, preferences, or configurations associated with your account will be permanently deleted following the grace period described in our Privacy Policy.

12.2 Termination by Us

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, though we will generally provide notice where practicable and permitted by law. We may terminate or suspend your account immediately if we determine, in our sole discretion, that you have violated these Terms, engaged in conduct that violates applicable laws or the rights of third parties, used the Service in a manner that could damage, disable, overburden, or impair the Service or interfere with any other party's use of the Service, attempted to gain unauthorized access to the Service, our systems, or other users' accounts, failed to pay any fees owed to us (if applicable), remained inactive for an extended period, or if we decide to discontinue the Service entirely or in specific geographic regions.

We may also terminate or suspend your account if required to do so by law or legal process, if we believe in good faith that such action is necessary to prevent imminent harm to any person or property, or if we determine that providing the Service to you creates legal or security risks for us or other users. In the event of termination by us for cause (meaning due to your violation of these Terms or other wrongful conduct), you will not be entitled to any refund of support payments you have made, if any.

12.3 Effect of Termination

Upon termination of your account by either party for any reason, your right to access and use the Service immediately ceases. You must immediately cease all use of the Service, and any licenses granted to you under these Terms will automatically terminate. We may, but are not obligated to, delete your account data and any content or information associated with your account after providing a reasonable opportunity for you to retrieve such data, as described in our Privacy Policy.

You acknowledge and agree that following termination, we will have no obligation to maintain, store, or provide you with any data or content associated with your account, except as required by applicable law or as specified in our Privacy Policy. Termination of your account does not relieve you of any obligations or liabilities that accrued prior to termination, including any payment obligations if applicable.

Provisions of these Terms that by their nature should survive termination will survive, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, limitations of liability, dispute resolution provisions, and general provisions. This means that even after your account is terminated, certain obligations and protections will continue to apply to both parties with respect to your use of the Service prior to termination.

12.4 Data Retention After Termination

Upon termination of your account, we will handle your data in accordance with our Privacy Policy. Generally, we will delete your personal information within thirty (30) days after termination, though some data may remain in backup systems for up to ninety (90) days before being permanently removed. Certain information may be retained for longer periods where required by law, such as transaction records for support payments, which must be retained for accounting and tax compliance purposes. Aggregated and anonymized data that cannot be used to identify you may be retained indefinitely for analytics and Service improvement purposes.

13. Dispute Resolution and Governing Law

These provisions govern how disputes between you and Innolope will be resolved, including which laws apply to our relationship and where legal proceedings may be brought.

13.1 Governing Law

These Terms and any disputes arising from or relating to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without giving effect to any choice of law or conflict of law provisions or rules that would cause the application of the laws of any other jurisdiction. However, if you are a consumer located in a jurisdiction that requires disputes to be governed by local consumer protection laws or that provides you with certain mandatory consumer rights, then those local laws and rights shall apply to the extent required by law, notwithstanding this choice of law provision.

The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act, to the extent applicable, are expressly disclaimed and shall not apply to these Terms or your use of the Service.

13.2 Informal Dispute Resolution

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service (collectively, "Disputes") informally by contacting us at [email protected] with a detailed description of the Dispute, including the specific issues involved, any relevant factual background, and what resolution you are seeking. We will attempt to resolve the Dispute through good faith negotiations with you for a period of at least thirty (30) days from the date we receive your notice.

During this informal resolution period, both parties agree to make reasonable, good faith efforts to resolve the Dispute amicably. If we are able to resolve the Dispute during this period, we will document the resolution in writing. If we are unable to resolve the Dispute within thirty (30) days, either party may proceed to pursue formal dispute resolution as described in the following sections. This informal dispute resolution requirement is a condition precedent to filing any lawsuit or initiating any arbitration, and failure to comply with this requirement may result in dismissal of any claim filed prematurely.

13.3 Jurisdiction and Venue

If the Dispute cannot be resolved through informal negotiations as described above, you agree that any judicial proceeding to resolve claims relating to these Terms or the Service may be brought in the federal or state courts located in Delaware, United States. You and Innolope both consent to the exclusive jurisdiction of such courts and waive any objection to venue in such courts, including any objection based on inconvenient forum.

However, if you are a consumer in a jurisdiction that provides you with mandatory local jurisdiction rights, such as certain countries in the European Union or other jurisdictions with strong consumer protection laws, then nothing in this section shall deprive you of the protection afforded by mandatory provisions regarding jurisdiction in your country of residence, and you may bring proceedings in your local courts to the extent required by local law.

13.4 Class Action and Jury Trial Waiver

To the maximum extent permitted by applicable law, you and Innolope each agree that any Dispute will be resolved solely on an individual basis and not as a class action, class arbitration, consolidated action, or representative action. You waive any right to participate in a class action, class arbitration, or any consolidated or representative proceeding against Innolope. You agree that you may only bring claims against Innolope in your individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.

Additionally, to the extent permitted by applicable law, both you and Innolope waive any right to a trial by jury in any proceeding arising out of or relating to these Terms or the Service. This jury trial waiver applies to all claims and disputes, whether in contract, tort, or any other legal theory.

If a court or arbitrator determines that any portion of this class action waiver or jury trial waiver is unenforceable, then the entirety of this dispute resolution section shall be null and void, and any Dispute shall be resolved in court subject to the jurisdiction and venue provisions above, except to the extent required otherwise by applicable mandatory consumer protection laws.

13.5 Time Limitation on Claims

To the extent permitted by applicable law, any claim or cause of action arising out of or related to these Terms or the Service must be filed within one (1) year after the claim or cause of action arose, otherwise such claim or cause of action is permanently barred. This one-year period begins to run from the date you knew or should have known about the facts giving rise to the claim. If applicable law in your jurisdiction requires a longer statute of limitations period, then that longer period shall apply to the extent required by law.

13.6 Small Claims Court

Notwithstanding the foregoing provisions, either you or Innolope may bring an individual action in small claims court in the jurisdiction where you reside or in Delaware if the claim meets the requirements to be heard in small claims court and remains in such court and advances on an individual (non-class, non-representative) basis. Small claims court proceedings are exempt from the informal dispute resolution requirement, though we encourage you to contact us first to attempt to resolve any issues before incurring the time and expense of a court proceeding.

13.7 Equitable Relief

Notwithstanding any other provision in these Terms, we may seek equitable relief (including but not limited to injunctive relief, specific performance, or other equitable remedies) in any court of competent jurisdiction to protect our intellectual property rights, enforce confidentiality obligations, or prevent ongoing harm to the Service or other users. Such equitable relief may be sought without the requirement of posting a bond or proving monetary damages.

14. Changes to These Terms

We reserve the right to modify, amend, or update these Terms at any time to reflect changes in our practices, the Service, legal requirements, or for other operational, legal, or regulatory reasons. When we make changes to these Terms, we will revise the "Last Updated" date at the top of this document and, for material changes, we will take additional steps to notify you as described below.

14.1 Notice of Material Changes

For changes that materially affect your rights or obligations under these Terms, we will provide notice through one or more of the following methods: displaying a prominent notice within the App when you next access it after the changes take effect, sending an email notification to the email address associated with your account at least fifteen (15) days before the changes take effect (where practicable), posting a notice on our website, or using other reasonable means of communication. Material changes might include changes to fee structures (if we implement fees in the future), significant changes to Service features or availability, changes to dispute resolution or arbitration procedures, new limitations on your use of the Service, or changes to liability limitations.

For non-material changes, such as clarifications of existing terms, administrative updates, corrections of typographical errors, updates to contact information, or minor modifications that do not affect your substantive rights, we may update these Terms by simply updating the "Last Updated" date without additional notice beyond making the updated Terms available through the Service and on our website.

14.2 Your Acceptance of Changes

Your continued access to or use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service and may delete your account as described in Section 12.1. For material changes, we may require you to affirmatively accept the new Terms before you can continue using the Service. In such cases, if you do not accept the new Terms, you will not be able to continue using the Service, but you will be able to delete your account and export your data during a reasonable transition period.

We encourage you to review these Terms periodically, especially before using new features or providing new information to the Service, to ensure you understand the current terms that apply to your use. It is your responsibility to check these Terms for changes, as we cannot guarantee that you will receive direct notice of all changes.

14.3 Effective Date of Changes

Unless otherwise specified, changes to these Terms will take effect on the date specified in the notice of changes or, if no specific effective date is provided, immediately upon posting of the updated Terms. However, for material changes, we will generally provide at least fifteen (15) days' notice before the changes take effect, where practicable and permitted by law, to give you an opportunity to review the changes and decide whether to continue using the Service.

15. General Provisions

These general provisions contain important information about the legal relationship between you and Innolope and how these Terms are interpreted and enforced.

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or additional terms published by us through the Service, constitute the entire agreement between you and Innolope regarding your use of the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the Service. If you have entered into a separate written agreement with Innolope, the terms of that agreement shall govern to the extent they conflict with these Terms.

15.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions shall continue in full force and effect. If a provision cannot be modified to make it valid and enforceable, it shall be severed from these Terms, and the remaining provisions shall remain valid and enforceable. The parties agree that a court shall have the authority to modify any invalid or unenforceable provision to the minimum extent necessary to make it valid and enforceable.

15.3 No Waiver

The failure of Innolope to enforce any right or provision of these Terms will not constitute a waiver of such right or provision or any other right or provision. No waiver by Innolope of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Innolope to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. All waivers must be in writing and signed by an authorized representative of Innolope to be effective.

15.4 Assignment and Transfer

You may not assign, transfer, or delegate these Terms or your rights or obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without the prior written consent of Innolope. Any attempted assignment, transfer, or delegation without such consent shall be null and void and of no effect. Innolope may freely assign, transfer, or delegate these Terms and our rights and obligations hereunder, in whole or in part, without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets, or by operation of law or otherwise. We will provide you with notice of any such assignment if it materially affects your rights under these Terms.

Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns. Following any permitted assignment, references to "Innolope" in these Terms shall also refer to any assignee.

15.5 Force Majeure

Innolope shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control. Such circumstances include but are not limited to acts of God, natural disasters, fires, floods, earthquakes, hurricanes, tsunamis, or other severe weather events, epidemics, pandemics, or public health emergencies, war, terrorism, civil unrest, riots, or acts of government or military authority, labor disputes, strikes, or lockouts, failure of telecommunications, internet, or other communication infrastructure, failure of third-party hosting providers, content delivery networks, or other essential service providers, cyber attacks, distributed denial of service attacks, or other malicious activity, embargoes or trade restrictions, or any other event or circumstance that is beyond our reasonable control.

During any period of force majeure, our performance obligations shall be suspended, and we shall not be liable for any resulting delays or failures in performance. We will use commercially reasonable efforts to resume performance as soon as reasonably practicable. If a force majeure event continues for more than thirty (30) days, either party may terminate these Terms by providing written notice to the other party.

15.6 Relationship of the Parties

These Terms do not create any agency, partnership, joint venture, employment, or franchisor-franchisee relationship between you and Innolope. You have no authority to make or accept any offers or representations on behalf of Innolope. You may not represent yourself as an agent, employee, partner, or representative of Innolope, and you agree not to create any impression that you are authorized to bind Innolope or that Innolope is responsible for your statements or actions.

15.7 Notices

We may provide notices, disclosures, and other communications to you concerning the Service or these Terms through various methods, including but not limited to email to the address associated with your account, push notifications or in-app messages within the Service, posting notices on our website, or through any other reasonable means. You consent to receive electronic communications from us, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Notices to Innolope should be sent to the contact information provided in Section 16 below. Any notices sent to us must be sent by email or postal mail to be effective, and are deemed effective when received by us. We may update our contact information from time to time by updating these Terms or posting notice on our website.

15.8 Language and Interpretation

These Terms are drafted in English, and the English version shall control in all respects. If these Terms are translated into any other language, the English version shall prevail to the extent of any conflict or ambiguity. Section and subsection headings in these Terms are for convenience only and shall not affect the interpretation of these Terms. The words "include," "includes," and "including" shall be deemed to be followed by the phrase "without limitation."

15.9 Third-Party Beneficiaries

Except as expressly provided otherwise in these Terms, there are no third-party beneficiaries to these Terms. These Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity, except that the Innolope Parties (as defined in Section 9) are intended third-party beneficiaries of the provisions in these Terms that limit liability and provide indemnification.

15.10 Export Compliance

You agree to comply with all applicable export and import control laws and regulations in your use of the Service, including but not limited to the Export Administration Regulations (EAR) maintained by the U.S. Department of Commerce and trade sanctions programs administered by the Treasury Department's Office of Foreign Assets Control (OFAC). You represent and warrant that you are not located in a country subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

15.11 Government Users

If you are a U.S. Government user or the Service is being used by or on behalf of the U.S. Government, the Service is "commercial computer software" and "commercial computer software documentation," and pursuant to FAR 12.212 or DFARS 227.7202, and their successors, use, reproduction and disclosure of the Service is governed by these Terms.

15.12 Feedback from Children

If we become aware that we have received any Feedback from a child under the age of 13 without parental consent, we will delete that Feedback. Parents or guardians who believe their child has submitted Feedback should contact us at [email protected].

15.13 Contact for Legal Notices

For any legal notices, formal communications, or inquiries regarding these Terms, please contact us at the address provided in Section 16. Please allow up to ten (10) business days for us to respond to legal notices.

16. Contact Information

If you have any questions, concerns, comments, or feedback regarding these Terms or the Service, or if you need to contact us for any reason, please reach out to us using the contact information below. We welcome your input and are committed to addressing your inquiries and concerns in a timely and professional manner.

General Inquiries and Support:
Email: [email protected]

For most inquiries, including questions about your account, technical support issues, feedback about the Service, questions about these Terms or our Privacy Policy, requests to exercise your privacy rights, or general questions about Innolope, email is the fastest and most effective way to reach us. We typically respond to support inquiries within two (2) to three (3) business days, and we make every effort to address urgent issues more quickly.

Postal Address:
Innolope LLC
Attn: Innolope Support
8 The Green, Suite A
Dover, DE 19901
United States